It took me a while to figure out how to use this set. I thought the instructions were hard to understand. What I do is rub part 1 (the exfoliating step) on my face and neck for a minute. Then I take step 2 and apply on top of the exfoliant. I leave those 2 products one my face for 5 minutes and then rinse off. I use this product 1x/week and my skin has never felt smoothr.